Why was my suburb and postcode rejected?

This problem is usually quite easy to overcome. Our checkout is directly linked to Australia Post's postcode database. This means that your suburb's spelling, punctuation and postcode need to exactly match Australia Post's information.

The solution is to check Australia Post's exact spelling of your suburb name, and the associated postcode.

Once you have obtained Australia Post's spelling, punctuation and postcode for your suburb or town, you should have no further problems.