I just can't complete your secure checkout, no matter how hard I try.

We're here to help! This is a checklist of the most common problems encountered in our secure checkout.

1. Are you having problems submitting your suburb or postcode?

2. Are you having trouble logging in, or are you losing the items which you place in your cart?

3. Is your credit card being declined?

If you continue to have trouble,  contact us with a detailed, step-by-step description of how you're trying to place your order, and exactly where you're encountering problems. Please mention also if you can send the exact wording of any error messages you're seeing.